Please continue for LIVE technical support!

(For sales and fingerprinting services, please contact us at 614.456.1296)

Click Here for Important Ohio Fingerprinting Information!

a hands-on approach to fingerprinting and background checks

Biometric Information Management specializes in fingerprinting services and other biometric services – for businesses, nonprofits, government institutions and individuals.


Solutions We Offer

the expert services we offer

BIM puts its experience to work via highly accurate fingerprinting services for companies and individuals, as well as trustworthy employee background checks and criminal background checks. Our commitment to using the most reliable equipment and techniques allows us to promise extremely low (less than 1%) rejection rates, lightning-quick response to customer questions and concerns, and all the tools for a speedy turnaround.

We also offer a variety of consulting services, from project management to functionality testing, as well as monthly Ohio National WebCheck training sessions in partnership with Ohio BCI.

fingerprinting services

We make fingerprinting quick and easy. Whether you’re coming into our Dublin, Ohio office or sending in prints from out of state, we’ll walk you through every step of our process and usage of our extremely reliable equipment.

Learn More
consulting services

Work with us to learn the best ways to start of improve your organization’s fingerprinting and background check programs. We offer project management, workflow analysis, vendor matching, RFPs, reliability testing and more.

Learn More
Fingerprint Scanner

tested & certified biometric products & solutions

From fingerprinting kits to secure data transmission software to accessories, Biometric Information Management offers a valuable assortment of items necessary to organizations that conduct their own fingerprinting and background checks. Our inventory includes several software suites of our own creation, including our proprietary, fully customizable cryms application – a multi-tiered piece of software designed for background check, data encryption and scheduling tasks. 

We also offer renowned and respected industry standards, and all solutions are designed to be compatible with a variety of live scan and WebCheck requirements. We can also work directly with customers to create custom setups, incorporating all of their biometric needs into one package of products and solutions.

fingerprint transactions this year



fingerprints per year!

Our top-notch customer service, quick response time and excellent customer satisfaction have been our No. 1 priority since 2001. Our 60-plus years of combined experience in law enforcement and fingerprint technology, in conjunction with our high-quality customer service and affordable pricing, position us among the best in the industry at what we do.

who we are

From our headquarters in Dublin, Ohio, we offer live scan equipment sales and support, biometric consultation, in-office and remote fingerprinting services, and more. Our guiding philosophy is “Do the right thing for the right reason.” From fingerprint services to management, everyone at BIM is highly trained and ready to help you with all your biometric needs. And when you work with us, you know you’ll always be able to reach a human being whenever you have a question or concern.

Person giving a fingerprint on a scanner

who we support

Biometric Information Management serves clients from a long list of industries, and we offer fast, personable technical support for all of our products and services, as well as reliably consistent communication. All of our technicians are highly credentialed, and we make sure customers hear from us quickly and without having to wade through automated phone menus.

get support now

some of the industries we work with include:

  • Law Enforcement & Fire Departments
  • Nursing Homes & In-Home Health Care
  • Preschools, Schools, Colleges & Universities
  • Banks & Financial Services Groups
  • Employment Services
  • Volunteer Agencies
  • Child Care Facilities
  • Religious Organizations
view all industries

let's get started

If you need your own fingerprints done, solutions for your organization’s background check needs or support with live scan or Ohio National WebCheck issues, Biometric Information Management is here to assist.