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At Biometric Information Management, we want our clients and customers to have the skills necessary to get the best fingerprints and complete the best background checks possible.
We offer resources to help you better understand the nuances of the process so you can obtain the kind of high-quality prints that will put your organization on the right path, including training videos, the official Ohio National WebCheck manual, and regular training sessions through the Ohio Bureau of Criminal Investigation (BCI).
All new Biometric Information Management customers using Ohio National WebCheck must attend one of BCI’s monthly training classes before using the system. All BIM WebCheck classes are virtual and presented by the experienced staff from BCI and BIM. This training is tremendously informative and well worth attending before you use Ohio National WebCheck through our BIM hardware and software.
All trainings may be conducted online, and customers will be given specific tools and instructions for participating. The training dates coincide with Ohio BCI’s training portion.
Visit the Biometric Information Management YouTube page for training videos on dealing with problems faced by fingerprinting professionals. Our video series features instructional videos on how to correct issues related to fingerprints that are too light or too dark, as well as missing fingerprints and haloing (caused by radiant heat from the hands being captured by a fingerprint scanner).
To learn more about the training opportunities provided by Biometric Information Management, please reach out to us today. We’re committed to customer service and will do whatever we can do to help.
