Please continue for LIVE technical support!
(For sales and fingerprinting services, please contact us at 614.456.1296)
inVize ID is a fingerprint and background check application designed to capture fingerprint scans and collect demographic data, then submit that data to the relevant background check authority.
This application can be used for applicant and criminal check applications. If you use inVize ID, it’s important that you keep your software up to date, which is why Biometric Information Management makes a point of offering all the necessary information to update it.
These instructions apply to version 4.6 or later. You must be logged into a Windows user account with administrative rights in order to proceed.
Some customers have customized or pre-programmed default values or settings in their transaction templates. If this is the case, when you create a new transaction for the first time after a software update and the default transaction template has changed, a prompt will appear allowing you to choose to use the new template or merge the existing template. To keep your customizations, choose the MERGE option.
Sometimes, there are changes to the fingerprint scanner files after an inVize ID software update is installed, which may require the fingerprint scanner to be calibrated. To determine if this is necessary, open a new transaction of any type, click on Fingerprints on the left menu pane and click the Scan button. If a message appears indicating that you must calibrate the fingerprint scanner, follow the on-screen instructions to do so. This may take up to 5 minutes. If you receive no message, your fingerprint scanner does not require calibration.
To find out more about the software and equipment you can access through BIM, contact us today!