Reliable Fingerprinting Services for Companies & Individuals
Please be advised our Dublin, Ohio offices are open limited days/hours for fingerprinting services as of May 4th. If you would like to make an appointment please call us at 614.456.1296 Option 3. For everyone’s safety at this time, BIM is practicing social distancing and we ask that our customers do the same. Thank you!
BIM understands that the fingerprinting process can be stressful and, sometimes, confusing, no matter how many times you or your company have gone through it. That’s why we pride ourselves on our personable customer service. We will work with you to make sure you thoroughly understand every step of the process, and be available to answer any questions or clear up any uncertainty you may have.
National Mobile Fingerprinting Services
BIM’s mobile fingerprinting service and national locations give us the ability to process prints far outside of our home base in central Ohio. Send ink-rolled fingerprint cards to our office in Dublin, Ohio, and we’ll convert them into electronic format for submission, if available, in your state. Contact us to determine the procedures that need to be followed in your state.
If you need to submit Florida fingerprints from outside the state or country, read specific instructions on how to do so here.
Fingerprinting for Individuals: Painless Process, Quick Response
Biometric Information Services’ affordable, efficient electronic fingerprinting program gets you working and certified as quickly as possible. We offer fingerprinting for FBI and BCI (Ohio) background checks, and can also process out-of-state fingerprint cards at our office in Dublin, Ohio. Our superior technology gives us top-of-the-line reliability and our extensive expertise makes it easy for us to guide you through the process. Our customer relationship doesn’t end when you walk out the door.
Our promises to individuals in need of fingerprinting include:
- Availability by phone, email, and walk-ins during normal business hours
- Highly reliable fingerprinting technology with a rejection rate of less than 1%
- Taking a second set of prints, if necessary, in case the first doesn’t go through
- For difficult fingerprints, tracking them as they make their way through official channels, so we can offer you quick updates and respond accordingly if there are any problems
- Explaining the process in detail and answering any questions you may have before, during and after the actual fingerprinting
Fingerprinting for Companies: Efficient & Thorough Service
If your company needs to run fingerprinting on potential employees, you can send them to our office or we can dispatch a fingerprint technician directly to your site. Our live scan fingerprinting services offer top-quality prints and highly accurate collection and processing – which means the best chance for a fast turnaround on results. From law enforcement and home health care to churches and preschools, we serve a vast array of different industries and we are committed to giving them all great, reliable customer service.
Ask About Our ReUse Program!
Capture prints once, then use them again many times as needed for acquisitions, licensing, employment, volunteer work and more. This program is useful for boards of directors, sales and licensing across multiple states.
What Our Customers Say
“On Friday, April 6th, 2012, our WebCheck software failed to function properly. Late in the afternoon, I reached Aaron at tech support, and he was quickly able to confirm that something had gone wrong and the program had to be rebuilt. Initial attempts to download programs failed, and Aaron figured out a way to work around the problem. At 9:00 PM Friday evening, I was informed by Aaron that he had fixed the problem. I never expected to have the situation resolved on a Friday night, but was grateful that Aaron took the time to not only fix this problem, but to do it on a Friday evening. Both his technical skills and willingness to work on this issue well beyond the traditional 9-5 business day were impressive, and I think he deserves recognition for his efforts.”
“The tech support that I receive from the BIM Support Team is the best. It is timely and efficient. I am definitely not proficient in the inner workings of the computer, so when there is a glitch of any sort, I am on the phone immediately. The team at BIM has always been able to solve whatever has happened. I am very appreciative of this service.”
“I just want to let you know that I have already received a confirmation from BIM that my fingerprints have been sent off to the state of Florida. Thank you so much for making this complicated process more simple for me with your detailed explanations. I followed your instructions to the tee and had no problems. Thank you again for your patience and for all the time you took to communicate with me. You were so very helpful and I greatly appreciate your advice.”
“I just received an email from the Florida Board, and not only were the first set of prints accepted, everything is accepted and I have my endorsement license with Florida now active! Your dedication on getting the first set of prints the best possible and submitting them by end of day last Friday is appreciated beyond words! Also, my sincere gratitude for providing such caring service and support to me after my challenging drive to Dublin and my late arrival causing delay for all of your customers who were waiting so patiently. It was exactly what I needed!”
“I wanted to take a moment and share with you how pleased I am with the service I received from Adam Powers and Jonathon Abrams of Biometric Information Management in the purchasing of our new WebCheck system. From the start, Adam was both knowledgeable and courteous, taking the necessary time to answer all of our questions, and kept the process moving to avoid delays in product delivery. Likewise, Jonathon was there to meet me upon my arrival at the Columbus location. He covered all necessary aspects of the system that I felt were necessary and offered to respond promptly to any concerns/questions we may have post-delivery. Both of these individuals exceeded my expectations and truly are representative of exceptional customer service.”
“It’s been great working with you and your team. BIM has always been easy to work with, and you take great care of your customers, which helps us a lot!”